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What People Are Saying

“Brimming with wisdom and practical advice, How to Have Tough Conversations is a game-changer for anyone seeking to navigate interpersonal challenges with skill and compassion. Amanda and Gene Hammett have crafted an indispensable guide that will empower readers to transform conflict into opportunity.”

Dorie Clark

WSJ best-selling author of The Long Game and Top 50 Business Thinkers in the World by Thinkers50

“Prepare to revolutionize your approach to tough talks! With refreshing clarity and actionable advice, How to Have Tough Conversations empowers readers to navigate even the most challenging discussions with confidence and grace. A true gem!

Horst Schulze

Author of Excellence Wins and Co-founder of The Ritz-Carlton Hotel

“The question on page 49 is absolute gold. You can tell this book is written by people that coach real leaders in real situations every day. Gene and Amanda nailed it.”

Todd Herman

Author of the WSJ Bestseller - The Alter Ego Effect. Inc 500 CEO

“How to Have Tough Conversations is the golden key for leaders of all levels. You are about to discover the powerful methods to meaningful communication and everyone’s favorite (as in not favorite) conflict resolution. Amanda’s and Gene’s book is essential reading for great leaders.”

Mike Michalowicz

Author of All In: How Great Leaders Build Unstoppable Teams

“In How to Have Tough Conversations, Amanda & Gene Hammett provide readers with a roadmap for fostering healthy communication and resolving conflicts with empathy and integrity.”

Robert Glazer

#1 WSJ & USA Today Bestseller of Elevate and Elevate Your Team

Real Experiences, Real Results

“The willingness or unwillingness to have difficult conversations is often directly tied to an individual’s personal peace and success. How to Have Tough Conversations is a vital guide for leaders, offering a structured approach through the EMPATHETIC framework. The ‘magic question’ — ‘What is the missing conversation that has not happened yet?’ – is particularly powerful for uncovering deeper issues. This concise, practical resource is essential for leaders aiming to navigate Tough Conversations with confidence, clarity, and compassion.”

Brad Stevens

Founder/CEO OutsourceAccess.com Growing to 500 employees in 4 years, Co-Founder 1on1connections.com, TEDx Speaker, Inc 500 Founder, EO & YPO Member

“As a founder of an Inc. 5000-recognized, fast-growing company, as well as a former Fortune 100 communications leader, I understand the necessity and challenge of difficult conversations in any results-driven environment, no matter the scale. How to Have Tough Conversations is an indispensable guide that offers practical, actionable solutions for leaders who aim to foster clear communication and build stronger teams. Amanda and Gene have crafted a must-read for any leader committed to growth and excellence.”

Angelique Rewers

CEO and founder, BoldHaus

“Leadership that leads effectively is about having Tough Conversations wisely, quickly, and correctly – Gene and Amanda – have nailed brilliantly it and with genius the way that you can do it now and sustainably into the future.”

Mark Victor Hansen

Founder and Co-creator of the Chicken Soup for the Soul book series

“Boom! How to Have Tough Conversations is ON FIRE. Having interviewed over 4,000 successful entrepreneurs, I know effective communication is TOUGH. I love how Amanda and Gene provide real strategies for these challenging conversations, making this a must read for entrepreneurs, leaders, managers, and anyone looking to take their dialogues to the next level.”

John Lee Dumas

Host of Entrepreneurs On Fire

Stories of Success

“Many people avoid conflict, and some people lack the skills to have Tough Conversations when needed – this book is for them. Amanda and Gene have created an extremely useful book to help leaders have conversations when the stakes are high.”

Jeff Hilimire

Partner, Purpose Group, author of The Turnaround Leadership Series; Co-founder, Dragon Army + 48in48 + Ripples Media + The A Pledge

“As an entrepreneur for over 22 years, I’ve faced countless tough conversations that have defined my journey. Amanda and Gene Hammett’s book, How to Have Tough Conversations, is an essential guide for leaders at all levels. I’ve been following Gene’s podcast for almost 10 years, and his insights have consistently helped me navigate challenging situations with clarity and confidence. This book takes it a step further, providing actionable frameworks and empathetic strategies that every leader can use to foster honest and productive dialogues. It’s a must-read for anyone serious about leadership and communication.”

Ethan King

TEDx speaker and best-selling author of Wealth Beyond Money; Co-founder/CEO Zeus’ Closet; Past President Entrepreneurs' Organization Atlanta

“In How to Have Tough Conversations, Amanda & Gene Hammett masterfully unpack the art of communication, offering invaluable insights for fostering meaningful connections and resolving conflicts constructively. A transformative guide that should be read by every leader!”

Faisal Hoque

#1 WSJ Bestselling author of REINVENT, LIFT, and EVERYTHING CONNECTS

“Outstanding! I read a TON of business books and have enjoyed a few great ones on the topic of having Tough Conversations. The challenge was after I put the book down I still felt lost of WHAT I was supposed to do next, or HOW would I actually prepare and have that conversation I was avoiding. What is different about this book is that it reads as a powerful PLAYBOOK with SPECIFIC steps on why to have the conversations, how to prepare, what to do during the conversation, and what to do after the conversation (this is a critical step that is often overlooked). I feel like I now have the Playbook used by world class leaders. This book will NOT be going on my bookshelf, it has already found a home on my desk to be used on a weekly basis.”

Shawn Shepheard

Performance Coach & Keynote Speaker Exclusively For Family-Owned Businesses

“The best, most useful guide on how to navigate every manager’s least-favorite part of the role. Should be required reading for every boss, in every organization.“

Jay Baer

Business strategist and 7x author, including: Hug Your Haters: How to Embrace Complaints and Keep Your Customers